SERVICE PACKAGES

Create Allied Health Services provides clinical social work subcontracting and professional partnership services for iCare case managers, WorkCover coordinators, private hospitals, accident and injury insurers, and residential aged care facilities across Sydney and NSW.

We deliver rapid-response psychosocial assessment, discharge planning, NCAT applications, capacity assessment, family mediation, and housing coordination when your internal teams require additional clinical expertise or capacity.

iCare & WorkCover Services

We provide clinical social work services for workers compensation cases requiring psychosocial assessment, discharge planning, housing support, guardianship applications, or mental health intervention.

Our iCare/WorkCover Services:

  • Comprehensive psychosocial assessment and functional impact reports

  • Hospital discharge planning for complex cases

  • Housing and accommodation assessments

  • NCAT guardianship applications and capacity assessment

  • Mental health support and risk assessment

  • Family mediation and carer support

  • Expert tribunal reports and medico-legal documentation

  • Post-injury adjustment support and community reintegration

Typical Engagements:

  • Psychosocial assessment

  • Discharge planning

  • Housing assessment

  • NCAT applications

  • SW Reports

Rate: AASW guidelines

Accident & Injury Insurance Services

We support CTP insurers, public liability, and private accident insurance providers with clinical social work assessment and coordination for clients with permanent disability or complex psychosocial needs.

Our Insurance Services:

  • Psychosocial assessment for permanent impairment claims

  • Discharge planning and community transition support

  • NDIS access requests for clients requiring ongoing supports

  • Housing and accommodation planning

  • Capacity assessment and guardianship applications

  • Family support and mediation

  • Expert reports for legal proceedings

Rate: Professional allied health rate for insurance sector

Invoicing: Direct invoicing to insurer, flexible payment terms

Private Hospital Services

We provide subcontract discharge planning and clinical social work services for private hospitals managing complex discharges with psychosocial barriers, housing obstacles, family conflict, or capacity concerns.

Our Hospital Services:

  • Urgent discharge planning (24-72 hour response available)

  • Psychosocial assessment and barrier identification

  • Housing pathway evaluation and crisis intervention

  • Family liaison and mediation

  • Aged care placement assessment and ACAT coordination

  • NCAT applications for capacity concerns

  • Mental health assessment and service coordination

  • Post-discharge follow-up and community support

When to Engage Us:

  • Internal discharge team at capacity

  • Complex psychosocial barriers requiring specialist expertise

  • NCAT or guardianship involvement needed

  • Housing crisis preventing discharge

  • Family conflict affecting discharge planning

  • Mental health complexity requiring clinical assessment

Rate: Professional allied health rate for hospital discharge work

Invoicing: Direct invoicing to hospital, NET 30 days standard

Residential Aged Care Facilities

We provide clinical social work consultation and support for residential aged care facilities managing complex admissions, family conflict, capacity concerns, or challenging transitions.

Our Aged Care Facility Services:

  • Pre-admission assessment and family consultation

  • Capacity assessment for admission decisions

  • Family mediation when placement disputed

  • NCAT applications for accommodation guardianship

  • Resident adjustment support and therapeutic intervention

  • End-of-life planning and palliative care coordination

  • Family support and grief counselling

  • Staff consultation on complex psychosocial presentations

When to Engage Us:

  • Family disagrees on residential placement

  • Capacity unclear for admission decision

  • Complex family dynamics affecting care planning

  • Resident experiencing adjustment difficulties

  • NCAT application needed for placement

  • End-of-life planning requiring family mediation

Delivery Options:

  • On-site consultation and family meetings

  • Telehealth support for regional facilities

  • Staff case consultation and clinical advice

  • Ongoing therapeutic support for residents

Why Partner With Create Allied Health

Rapid Response
24-72 hour turnaround for urgent cases.

Clinical Expertise
AASW-registered social workers with 10+ years complex case coordination.

Specialist Knowledge
Traumatic brain injury, spinal injury, complex mental health, substance use, vulnerable older people, NSW guardianship law, NCAT processes, aged care transitions.

Quality Documentation
Court-quality reports, professional documentation standards, comprehensive clinical reasoning suitable for legal, tribunal, or insurance purposes.

Collaborative Approach
Integration with your teams, regular communication, professional liaison, clear scope and timelines.

Flexible Engagement
Project-based, hourly, retainer arrangements available. Scale up or down based on demand.

Aged Care Expertise
Aged care transitions and residential placement. AASW Aged Care Working Group member.

How to Engage Our Services

Phone: 1800 930 350 OR

Email: admin@createalliedhealth.com.au

(24-48 hour response)