NDIS Registered Provider in Sydney

About Our NDIS Registration

Create Allied Health Services is a registered NDIS provider in Sydney, approved by the NDIS Quality and Safeguards Commission to deliver supports and services to NDIS participants. Our registration means we have met the strict quality and safety standards set by the Commission, and we are subject to regular audits to ensure ongoing compliance.

Being a registered provider is more than a credential — it's a commitment to accountability, clinical excellence, and participant safety. Registered providers must comply with the NDIS Practice Standards and the NDIS Code of Conduct, which govern everything from service delivery and incident management to worker screening and complaints handling.

The difference between registered and unregistered providers matters. While unregistered providers can work with self-managed and plan-managed participants, only registered providers can accept agency-managed participants. Registered providers are also held to a higher standard of oversight, giving participants and their families greater confidence that the supports they receive are safe, effective, and delivered by qualified professionals.

Services Available Under NDIS

As a registered NDIS provider, Create Allied Health offers a comprehensive range of clinical and allied health services across Sydney:

  • Psychosocial Assessment & Support — Comprehensive psychosocial assessments, functional capacity evaluations, and therapeutic intervention for NDIS participants with psychosocial disability
  • Hospital Discharge Planning — Coordinated discharge planning with private and public hospitals across Greater Sydney to ensure safe transitions from hospital to community
  • Housing & Accommodation Support — SDA and SIL assessments, housing pathway navigation, and accommodation support for participants with complex housing needs
  • Guardianship & NCAT — Capacity assessments, tribunal reports, and advocacy for participants involved in guardianship proceedings and NCAT hearings
  • Aged Care Transitions — Support for NDIS participants transitioning to or from aged care, including assessment, planning, and advocacy
  • Mental Health Support — Clinical mental health intervention, trauma-informed care, crisis support, and ongoing therapeutic services
  • Clinical Supervision — AASW-accredited clinical supervision for social workers and allied health professionals working in the NDIS space

Why Choose a Registered Provider

Working with a registered NDIS provider like Create Allied Health gives participants and their families important protections and benefits:

  • Quality safeguards — Registered providers must meet the NDIS Practice Standards, which cover participant rights, governance, service delivery, and the support environment. These standards ensure a consistent level of quality across all services
  • NDIS Commission oversight — The NDIS Quality and Safeguards Commission monitors registered providers through audits, compliance checks, and complaints processes. This independent oversight gives participants an avenue for recourse if something goes wrong
  • Access for all management types — Plan-managed and agency-managed participants can only use registered providers for certain supports. Choosing a registered provider means your funding can be used without restrictions, regardless of how your plan is managed
  • Accountability and transparency — Registered providers are required to have robust incident management, complaints handling, and worker screening processes. This creates a culture of accountability that directly benefits participants
  • Worker screening — All workers at registered providers must hold a valid NDIS Worker Screening Check, ensuring that the people delivering your supports have been assessed for suitability

Our Clinical Team

Create Allied Health was founded and is led by Kate Engledow, an AASW-registered clinical social worker and PhD candidate at the University of Sydney. Kate brings over 10 years of clinical experience across hospitals, community mental health, disability services, and the NDIS, with particular expertise in complex case management, psychosocial assessment, and systems navigation.

Our multidisciplinary team includes clinical social workers, occupational therapists, and allied health professionals who specialise in working with NDIS participants with complex needs. Every team member holds relevant professional registration and accreditation, and all staff have completed NDIS Worker Screening Checks.

We invest in ongoing professional development, clinical supervision, and evidence-based practice to ensure our team delivers the highest standard of support to every participant we work with.

How NDIS Funding Works With Us

Understanding how to use your NDIS funding with a registered provider is straightforward. Our services are typically funded under the following NDIS categories:

  • Capacity Building — Improved Daily Living — Covers assessments, therapeutic supports, and skill-building activities designed to increase your independence and participation
  • Capacity Building — Improved Relationships — Supports such as family therapy, social skills development, and relationship support
  • Core Supports — Assistance with daily life, community participation, and coordination of supports

How you access our services depends on how your NDIS plan is managed:

  • Plan-managed — Your plan manager pays our invoices directly from your NDIS funding. You can choose any registered or unregistered provider
  • Self-managed — You manage your own funding and pay our invoices, then claim reimbursement from the NDIS. You have full choice of providers
  • Agency-managed (NDIA-managed) — The NDIA pays providers directly. You must use registered providers like Create Allied Health for your supports

Your support coordinator or plan manager can confirm which funding categories apply to your plan and help set up a service agreement with us.

Areas We Serve

Our registered NDIS services are available face-to-face across Greater Sydney, including:

  • Inner West — Marrickville, Newtown, Leichhardt, Ashfield, Burwood
  • Western Sydney — Parramatta, Blacktown, Penrith, Liverpool, Fairfield
  • Eastern Suburbs — Bondi, Randwick, Maroubra
  • Northern Beaches & North Shore — Manly, Chatswood, North Sydney
  • South East Sydney — Hurstville, Kogarah, Rockdale, Sans Souci, Brighton-Le-Sands
  • South West Sydney — Campbelltown, Camden, Macarthur, Ingleburn, Leppington
  • Sutherland Shire — Sutherland, Cronulla, Miranda, Caringbah, Engadine

We work closely with private and public hospitals across Greater Sydney, providing in-reach services and coordinated discharge planning for NDIS participants.

We also provide telehealth services nationally for clients in regional NSW and across Australia.

How to Get Started

Accessing our services as a registered NDIS provider is simple:

  1. Contact us — Call 1800 930 350 or submit a referral online. We respond to all referrals within 72 hours
  2. Initial consultation — We discuss your needs, goals, and NDIS plan to determine how we can best support you
  3. Service agreement — We set up a service agreement and confirm NDIS funding categories with you or your plan manager
  4. Begin support — Your allocated clinician begins working with you, either face-to-face across Sydney or via telehealth

Related Services

Frequently Asked Questions

Common Questions

What is an NDIS registered provider?

An NDIS registered provider is an organisation that has been approved by the NDIS Quality and Safeguards Commission to deliver supports and services to NDIS participants. Registered providers must meet strict quality and safety standards, undergo regular audits, and comply with the NDIS Code of Conduct and Practice Standards. Registration ensures participants receive safe, high-quality services from vetted professionals.

Can I use my NDIS funding with Create Allied Health?

Yes. Create Allied Health Services is a registered NDIS provider, so you can use your NDIS funding with us regardless of how your plan is managed. We work with plan-managed, self-managed, and agency-managed participants. Your plan manager or support coordinator can set up a service agreement with us directly.

What's the difference between registered and unregistered NDIS providers?

Registered NDIS providers have been vetted and approved by the NDIS Quality and Safeguards Commission, meeting strict quality and safety standards. They undergo regular audits and can accept agency-managed participants. Unregistered providers can only work with self-managed or plan-managed participants and are not subject to the same level of oversight and quality assurance processes.

How do I check if a provider is NDIS registered?

You can verify a provider's NDIS registration by searching the NDIS Provider Finder on the NDIS website, asking the provider for their registration number, or contacting the NDIS Quality and Safeguards Commission directly. A registered provider should be able to provide their registration details upon request.

Ready to work with a registered NDIS provider in Sydney?

Contact us to discuss how we can support you, or refer a client directly.